About
Spa Information
Norbu has been helping the community for 27 years. We are now open to existing clients or referral basis. Specialising in packages we offer a wonderful combination of health, skin and body treatments tailored to your needs.
You'll find our treatment Studios conveniently located just 20 metres from Richmond Station.
email info@norbu.com.au
Please let us know in advance if you have any special health or physical considerations that may affect your treatments or activities at the spa.
*Please note a surcharge applies on public holidays and outside of our regular hours.
| When to arrive Please arrive on time. | What to wear
| In the spa The spa is an area of relaxation and tranquility. We ask that you respect other guests' right to privacy and quiet. Please switch your mobile phone off. |
Cancellation Policy
Norbu requires a 50% deposit for all appointments.
If you give no notification and have given no prior notice, you will be charged 100% of treatment costs.
This also applies to gift vouchers.
If, for any reason you are unable to make your appointment, you can send another person in your place.
If you have given a deposit for your treatment and have given 24 hours notice for cancellation, we will happily refund your money.
All treatments are completed as scheduled, so please be aware that if you arrive late, your service will end on time to ensure the next guest is not delayed.