South Yarra located Norbu Urban Retreat offer a range of beauty treatments including massage, endermologie, detox box, beauty therapy, oxygen therapy and more.

Spa Information

It’s best to book ahead to secure the time that suits you best, but if you are not a planner, or if your plans suddenly change, give us a call. We will do our best to make some time for you!

To book an appointment please call 03 9040 1199, email info@norbu.com.au or for simple speedy booking or

to book out of opening hours book online via our Fresha link.

Please arrive 5 minutes early to relax and sip our fruity water and delicious herbal infusions before your treatment.

Paperwork should be have been filled in prior to you appointment via the Fresha confirmation.

If you weren't able to complete the client form for any reason, we are happy to help you when you come in.

Please allow a little extra time for this. - otherwise filling out forms etc may cut into your treatment time.

*Remember, this is Swan Street Cremorne....many events are at our doorstep.

If you are driving, please allow extra time for busy traffic on game days.

we have free parking on Cnr Swan St and Wellington St, Cremorne.

Ask for details.

Train and tram less than 50 metres away!

Norbu is an area of relaxation and tranquility. Stay in the moment.... Switch off your phone! If not for you then please respect other guests' right to privacy and quiet.

What to wear

Please wear comfortable clothing, especially if you are including infra red or spray tanning as part of your treatment!'
We will provide a robe and slippers between cabins and to Olsen bathrooms.

Please bring your swim wear if you intend to use the pool on Level 1.
During treatments, we provide a disposable g-string or you can wear your own underwear if you prefer.

Therapists are trained to drape and protect your privacy at all times. If you feel uncomfortable please tell your therapist.

immediately.

Cancellation Policy

You will be asked for 100% payment when booking your appointment.

Payments can be made via PayID, over the phone, direct debit or we can send you an invoice to your email or phone.

Please understand our cancellation policy is strictly 24 hours notice to rebook, change or cancel your appointment.

If you can’t make your appointment for any reason, your therapist has been allocated for your service, don't waste it....

GIFT your time to a buddy to enjoy!

*This also applies to gift voucher bookings..

If you have pre paid for your treatment and have given 24 hours notice for cancellation, we will instantly put the money onto your account to be used at a later date or we can happily refund your money if you prefer.

All treatments are completed as scheduled, so please be aware that if you arrive late, your service will end on time to ensure the next guest is not delayed.

Norbu is not responsible for your property.